support_ label1 support_ label1
Sharing the knowledge only expands it. This is our part ...
support_ label2 support_ label2
The official support web site for our registered customers and partners ...
support_ label3 support_ label3
Discussions, comments and social networking ...
Support Services
With IT Global Systems you will be working with trained and professional employees dedicated to ensuring that you are completely satisfied with your services at all times.
For technology consumers, the quality of support they receive is just as important as the quality of the product itself. Because of an increasing dependence on technology, swift guidance to address issues is critical in maintaining customer satisfaction and loyalty.

Support Levels:
Basic – Email with up to 1 business day response via our help desk
Silver – Mon-Fri, 9-5, up to 4 hours response time via our help desk
Gold – 24/7/365 via our help desk
Platinum – Gold level + assigned account support person
Waht do we do?
A sample of our technical support experience includes:

• Troubleshooting
• Software problems
• Computer hardware problems
• Internet service problems
• Up-sell/cross-sell programs
• Warranty or post-warranty support